How?do?manufacturers?ensure?finished?goods?leave?the?port?in?time?for?delivery?to?their?destinations??Our?seafreight?export?customer?service?team?works?closely?with?customers,?carriers,?trucking?company?and?customs?brokers?to?ensure?loading?and?export?clearances?are?executed?on?schedule.?If?you?wish?to?further?develop?your?career?in?a?large?organisation,?this?is?an?excellent?opportunity?to?join?our?team?in?Shenzhen.
供應(yīng)商如何確保貨物按時(shí)離開(kāi)港口并發(fā)往目的港？我們的海運(yùn)客服與客戶(hù)、船公司、拖車(chē)行，及報(bào)關(guān)行等各方緊密合作，確保順利出口。如果你正在尋求在一個(gè)大的發(fā)展平臺(tái)?，我們深圳分公司就是你***的選擇，請(qǐng)現(xiàn)在就加入我們吧。
In?this?role,?you?will?work?with?a?team?to?service?a?dedicated?portfolio?of?customers,?ensuring?all?data?entry?and?financial?management?tasks?are?timely?and?accurate.
在這個(gè)崗位上，你將和團(tuán)隊(duì)一起為客戶(hù)提供定制服務(wù)，并保證所有資料錄入及賬務(wù)的及時(shí)性和準(zhǔn)確性。
We?are?interested?in?service?-??oriented?individuals?who?understand?the?importance?of?providing?an?excellent?customer?experience.?In?return,?you?will?gain?access?to?professional?
development?opportunities,?international?exposure?and?a?rewarding?career?in?logistics.?To?findout?why?Kuehne?+?Nagel?is?a?global?leader?in?logistics,?
start?a?conversation?with?us?and?click?apply?today!
我們正在尋找以客戶(hù)為中心的人才加入，與我們一起提供優(yōu)質(zhì)的客戶(hù)體驗(yàn)。在這里，你將會(huì)獲得專(zhuān)業(yè)化，國(guó)際化的發(fā)展機(jī)會(huì)。想知道德迅為什么是物流的領(lǐng)導(dǎo)者嗎？現(xiàn)在就聯(lián)系我們吧！
Your?tasks?and?responsibilities
工作任務(wù)與責(zé)任
To?drive?customer?engagement,?satisfaction,?retention?+?reactivation?in?close?cooperation?with?Field?Sales?and?the?Operational?Care?Center?(OCC).
To?establish?+?strengthen?operational?relation?to?customer?contact(s)?through?daily?interactions,?regular?care?visits?+?pro-actively?advising?+?consulting?to?ensure?customer?satisfaction.??
To?qualify?customer?inquiries?+?provide?quotations?within?the?given?price?band,?in?line?with?the?guiding?leeway?in?decision-making,?then?following?up?to?ensure?quotations?are?accepted?+?closed.??
To?support?customer?onboarding?in?line?with?working?instructions,?ensuring?inclusion?+?transfer?of?customer?requirements?into?the?KN?systems?
alongside?the?(initial)?customer?order.?
To?qualify?+?enter?customer?orders?into?the?operational?execution?process.?
Your?skills?and?experience
技能和經(jīng)驗(yàn)要求
To?be?considered,?you?should?have?a?good?understanding?of?export?procedures?and?freight?forwarding?knowledge.?You?have?good?telephone?skills?and?has?a?customer-focused?mindset.?
你需要對(duì)出口流程熟悉，具備良好的貨代知識(shí)。你擅長(zhǎng)電話(huà)溝通及具備良好客戶(hù)服務(wù)精神。
Good?reasons?to?join
為什么加入
At?Kuehne?+?Nagel,?you?get?to?grow?your?expertise,?shape?processes?and?deliver?innovative?solutions.?We?are?continuously?building?our?local?
and?global?network?and?our?product?portfolio,?creating?career?opportunities?in?different?fields?of?work?worldwide.?As?a?leader?in?the?logistics?industry,?
we?provide?a?collaborative?and?IT?driven?environment?where?you?will?work?with?motivated?and?customer-centric?colleagues?across?the?world.
在德迅，你的專(zhuān)業(yè)能力及創(chuàng)新能力將不斷提升。我們持續(xù)在中國(guó)及世界各地建立物流網(wǎng)絡(luò)及增加我們的市場(chǎng)份額，并在全世界的不同領(lǐng)域創(chuàng)造了越來(lái)越多的就業(yè)機(jī)會(huì)。作為物流行業(yè)的領(lǐng)導(dǎo)者，我們提供團(tuán)結(jié)互助的工作環(huán)境和強(qiáng)大的IT支持，在這里你可以與來(lái)自世界各地積極進(jìn)取、以客戶(hù)為中心的同事一起奮斗。
Contact
Clarice?Zhou
Local?HR?Consultant
E-mail:?shenzhen.jobs@kuehne-nagel.com
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