Responsibility
??-?Prepare?quotations,?pricing?received?from?customers?within?the?committed?timeline
??-?Responsible?for?filling?the?order?re:?MOQ/MPQ/LT?pricing?and?part?numbers.
??-?May?also?be?responsible?for?changes,?advice?change?of?pricing?and?handle?quality?issues,?customer?payment?issue.
??-?Responsible?for?handling?quality?issues?on?claims?and/or?may?be?responsible?for?processing?claim.
??-?Relationship?building?with?customers?i.e.?Initiate?discussions?on?possible?business?opportunities.
??-?May?handle?requests?for?sample.
??-?May?provide?administrative?support?to?Field?Sales,?when?requested
???
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??Knowledge
??·?Must?have?a?bachelor?education
??·?A?minimum?of?one?year?experience?in?a?Sales?role?or?have?worked?in?a?customer?service?role?gained?from?the?electronics?component?or?high?technology?industry
??·?Product?knowledge
???
??Skills
??·?Excellent?customer?service?skills
??·?Good?language?skills?-?English?and?country-specific?local?language
??·?Excellent?interpersonal?skills
??·?Excellent?communication?skills?(clarity,?organized?way?of?thinking)
??·?Excellent?computer?skills
??·?Good?time?management?skills?(works?well?under?pressure)
??·?Proven?multi-tasking?skills
???
??Attitude
??·?Operates?from?a?service-oriented?attitude
??·?A?proven?team?player
??·?High?energy?level?with?a?sense?of?urgency
??·?'Can?do'?attitude?(self-motivated)
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