工作地點(diǎn):?上海徐匯
需求分析，醫(yī)藥行業(yè)
KEY?ACCOUNTABILITIES:
Focus?on?requirements?collection,?analyze,?control,?documentation?&?design?to?meet?business?needs.?Able?to?draw?mockup?quickly.
Work?with?Stakeholder?to?sort?out?business?processes?and?identify?key?nodes?of?processes.?Able?to?make?clear?business?capability?mapping.
Leverage?own?business?understanding?and?technical?knowledge?to?influence?stakeholders,?reject?requirements?or?simplify?the?process?and?lead?stakeholders?to?make?our?digital?product?better?to?use?and?generate?more?business?value.
Interface?with?product/project/application?manager?and?developers,?requirements?during?development,?cooperate?with?testing,?bug?tracking?and?on-site?implementation
Focus?on?system?data?flow?and?data?structure?design
Analyze?the?HCP?Behavior?data?with?Service?manager?and?productor?owner.?Provide?System?Iteration?Proposal?based?on?analytics?and?practical?experience?of?the?industry
Maintain?high?standards?of?quality?and?customer?satisfaction.
JOB-HOLDER?REQUIREMENTS/QUALIFICATIONS:
Education:
Bachelor?
Experience?&?knowledge:
At?least?3+?years?of?work?experience?in?Technical?BA?Role
Solid?requirement?collection?&?analyze?experience
Good?facilitation,?customer?service,?relationship?building?and?communication?skills.
Experience?having?worked?in?matrix?organization?that?includes?demonstrating?strong?influencing?and?collaborative?skills?across?multiple?teams?and?many?stakeholders.
Detail?oriented;?strong?analytical?skills?&?organizational?skills.
Problem?management?skills.
Good?PPT?skill,?excellent?communication?and?presentation?skills?and?able?to?communicate?complex?analysis?with?business?in?a?clear?and?actionable?manner.
Ability?to?influence?effectively?without?authority.
Fluent?in?English,?both?verbal?and?written
International?experience
As?a?plus:
o?BA?related?Certification
o?Scrum?Master?Certification
o?Agile/Scrum?experience
o?Health?Care?industry?related?working?experience
崗位描述
通過(guò)對(duì)客戶需求的收集、分析、討論，形成需求文檔，并真實(shí)、準(zhǔn)確的轉(zhuǎn)達(dá)給內(nèi)部開(kāi)發(fā)人員、測(cè)試人員，且要對(duì)項(xiàng)目進(jìn)行全程跟蹤，以確?？蛻粜枨蟮耐耆珜?shí)現(xiàn)，最終實(shí)現(xiàn)客戶的價(jià)值。
崗位職責(zé)
1.?客戶需求收集、分析、討論，以及需求文檔撰寫?
2.?項(xiàng)目風(fēng)險(xiǎn)分析，幫助制定預(yù)防措施保證項(xiàng)目成功
3.?把客戶的需求完整、無(wú)誤的轉(zhuǎn)述給內(nèi)部開(kāi)發(fā)人員、測(cè)試人員?
4.?與技術(shù)團(tuán)隊(duì)共同制定最優(yōu)化的客戶問(wèn)題解決方案?
5.?項(xiàng)目開(kāi)發(fā)及維護(hù)狀態(tài)跟蹤?
6.?功能測(cè)試，保證需求都被覆蓋且是正確的、?bug?tracker上bug的處理?
7.?協(xié)調(diào)組織系統(tǒng)發(fā)布?
8.?管理客戶期待，保持客戶的滿意度；引導(dǎo)和幫助客戶走向規(guī)范化，不斷改進(jìn)公司的規(guī)范化流程；維持良好的客戶關(guān)系，及時(shí)有效地處理客戶提出的問(wèn)題或需求，確保客戶良好的滿意度。
?個(gè)人基本情況要求：
本科學(xué)歷?
工作經(jīng)驗(yàn)?三年以上業(yè)務(wù)分析工作經(jīng)驗(yàn)
業(yè)務(wù)技能：
1.?溝通表達(dá)能力?
2.?分析能力?
3.?風(fēng)險(xiǎn)控制能力?
4.?組織協(xié)調(diào)能力?業(yè)務(wù)了解范圍?客戶的行業(yè)知識(shí)、產(chǎn)品功能、產(chǎn)品發(fā)布流程?
職業(yè)素養(yǎng)/能力：
1.?有強(qiáng)烈的責(zé)任心?
2.?優(yōu)秀的中英文溝通能力、文檔組織能力?
3.?較強(qiáng)理解能力，能從全局角度考慮問(wèn)題?
4.?良好的適應(yīng)能力和抗壓能力?
5.?良好的邏輯分析能力?