職位:KePlast應用工程師
該職位工作地點在廣州，需要定期向區(qū)域負責人提交相應的報告。
負責客戶的軟件程序維護（應用軟件），技術支持及為客戶現場調試，排故。
工作內容：
1、為客戶維護應用軟件,軟件基于IEC61131-3和Java。
2、客戶培訓
-?對我們的OEM客戶進行產品知識及操作培訓
3、客戶支持
-?負責相對應OEM客戶和它們的子公司的所有技術需求
4、收集客戶問題及排除故障
-?負責OEM客戶初始階段的調試
-?負責客戶的現場現場調試
-?支持OEM客戶工程師，解決在現場發(fā)生的問題
-?重現問題，包括生成和處理錯誤報告
5、協(xié)助售后工程師處理售后問題
-?在OEM客戶及終端客戶現場分析及處理故障
-?在產品運行期間，支持及處理相應產生的問題
任職要求：
1、本科及以上學歷，自動化或者其他相關專業(yè)（機械自動化，電氣自動化，通訊工程，電子工程，自動化技術）；
2、1~2年自動化行業(yè)編程經驗，有注塑機編程經營的優(yōu)先；
3、熟悉IEC61131-3和Java軟件的優(yōu)先；
4、有良好的英語聽說讀寫能力；
5、可以適應經常出差（包括中國臺灣，韓國，泰國等地區(qū)）；
Based?in?Guangzhou,?China?and?reporting?to?the?Head?of?Application?Engineering?of??KEBA?China.?The?Application?Engineer?should?take?over?SW?development?(application?software)?for?the?customers.?He?or?she?should?support?customers?in?troubleshooting?in-house?or?on-site.
Main?tasks?and?duties?as?below:
. Development?of?application?software?for?customers,?mainly?IEC61131-3?and?Java?based.
. Customer?trainings
. Application?trainings?of?our?OEM-customers
. Customer?support
Take?care?of?the?customer?interface?in?day-to-day?business:?Direct?contact?person?for?application?and?start-up?personnel?of?OEM-customer?and?their?subsidiaries
. Problem?management?/?Trouble?shooting
. Contact?person?in?case?of?problems?during?start-up?at?OEM-customer.
. Contact?person?in?case?of?problems?in?fieldwork.
. Support?of?the?OEM-personnel?on?site?of?customer.
. Reproducing?errors,?incl.?Error?documentation?and?handling?of?error?reports.
. Service?tasks?together?with?the?Service?Engineers
. Coordinating?of?on-site?operations?at?OEM?and?end?customer?for?the?purpose?of?problem?analysis?and?troubleshooting.
. Support?in?case?of?serial?production?errors?and?during?the?products?launch?phase.
The?ideal?candidate,?a?Master?or?Bachelor?Degree?holder?in?mechatronics,?electronics,?telecommunication?technology,?electrical?engineering?or?automation?technology,?should?have?1-2?year?experience?in?programming?of?Automation?products,?preferred?in?the?field?of?injection?molding?/?plastics?machinery.?Knowledge?of?IEC61131-3?and?Java?language?is?appreciated.?He?should?have?fluent?English?speaking?and?writing?skills?and?should?be?willing?and?ready?for?traveling?in?China?and?partly?abroad?(such?as?Taiwan?China,?Korea,?Thailand?and?others?,…).