the?parent?coordinator?manager?is?responsible?for?overseeing?the?daily?operations?of?our?parent?coordinator?team.?this?includes?providing?guidance?to?team?members,?resolving?parent?complaints,?assigning?tasks?and?monitoring?communication?with?counseling?teams.?the?parent?coordinator?manager?reports?directly?to?due?west’s?co-ceos.?
in?addition,?all?members?of?the?parent?coordinator?team?serve?as?counselors?to?students’?parents.?they?provide?individualized?attention?and?guidance?to?parents?as?their?child?navigates?the?admissions?process?with?due?west.??
key?responsibilities:
·??serve?as?a?resource?for?other?team?members?in?resolving?parent?issues
·??coordinate?team?training?and?development
·??be?familiar?with?students’?situations
·??communicate?with?parents?via?phone?and?email?regarding?students’?progress
·??answer?parents’?questions?regarding?their?child’s?progress?and?the?application?process?in?general
·??serve?as?a?translator?in?parent?–?teacher?meetings?
·??actively?participate?in?sharing?information?about?students?among?parents,?counselors?and?other?team?members
·??build?long-term,?lasting?relationships?with?parents
qualifications?required:
·??a?degree?(bachelor’s?or?higher)?
·??fluency?in?mandarin?chinese?and?english?(spoken?and?written)
·??strong?attention?to?detail,?organization?and?communication?skills?
·??creative?problem-solver
·??team?player
·??desire?to?work?in?a?“start-up”?environment
·??enthusiasm?for?helping?others?reach?their?potential
·??willing?to?work?flexible?hours
qualifications?desired:
·??experience?as?a?team?manager
·??experience?working?in?education?and/or?with?students
·??experience?in?client?relations
·??study?abroad,?especially?in?the?united?states