Main?responsibilities/主要職責和工作內(nèi)容:1.
?????負責收集客戶對公司產(chǎn)品、服務(wù)等方面的意見建議，并與客戶進行及時有效地溝通，努力降低因投訴產(chǎn)生的負面影響，持續(xù)改善公司外部形象；2.
?????負責本部門所有訂單的跟單管理，及時發(fā)現(xiàn)并解決異常環(huán)節(jié)；3.
?????負責監(jiān)督和檢查跟單員日常工作,并解決跟單員執(zhí)行過程中的難點問題；4.
?????負責督促面/輔料開發(fā)進度以及樣衣批復進度,對大貨生產(chǎn)進度以及生產(chǎn)中發(fā)生的情況進行監(jiān)督和處理，保證訂單順利保質(zhì)保量按時出貨；5.
?????向業(yè)務(wù)經(jīng)理提供面輔料行情、產(chǎn)能等信息支持，配合業(yè)務(wù)經(jīng)理維護老客戶、開發(fā)新客戶；6.
?????負責根據(jù)客戶的交期要求，和PPC部協(xié)商，制定生產(chǎn)與出貨計劃；7.
?????監(jiān)督本部門所有訂單的成本并合理控制成本；8.
?????公司委派的其他任務(wù)。1.
?????Collect?customers’?comments?about?products?and?service,?communicate?with?customers?timely?and?effectively?to?avoid?customers’?complaints;2.
?????Management?of?department?all?orders?and?discover?problems?3.
?????Check?and?supervise?merchandisers’?daily?work?and?help?them?to?resolve?difficult?issues.4.
?????Urge?fabric/trim?developing?progress?and?sample?garments?approval?process;?supervise?and?handle?bulk?production?process?to?make?sure?quality?and?delivery?due?date.5.
?????Provide?fabric/trim?industrial?information?support?to?business?manager,?maintain?current?customers?and?develop?new?ones.6.
?????Coordinate?with?PPC?Department?to?make?production?and?deliver?plans?based?on?customer’s?due?requirements.7.
?????Supervise?and?control?departmental?cost.8.
?????Other?duties?as?assigned.Requirements/任職資格：1.
?????30-45歲，全日制本科以上學歷，英語、國際貿(mào)易、紡織、服裝及相關(guān)專業(yè)，英文聽說讀寫能力優(yōu)秀，精通服裝、外貿(mào)專業(yè)英語；2.
?????從事服裝跟單、面輔料采購、生產(chǎn)管理及其相關(guān)工作經(jīng)驗10年以上，熟練掌握服裝面輔料、工藝制作等專業(yè)知識；3.
?????具備良好的領(lǐng)導和組織協(xié)調(diào)能力、溝通能力、執(zhí)行能力、分析問題和解決問題的能力。1.
?????30-45?years?old?and?above,?bachelor?degree?and?above,?major?in?English,?international?trade,?textile?engineering?and?garment;2.
?????More?than?10?years?experiences?in?large?garment?manufacturing?plant?of?merchandiser,?purchasing,?production?management.Master?knowledge?of?fabric，trim?and?garment?engineering,?proficient?professional?English?of?garment?and?trade;3.
?????Leadership?and?organization?and?coordination?ability,?effective?communication?and?interpersonal?skills?with?customers?and?partners.
