As?a?Shop?Manager,?your?goal?is?sales?and?customer?satisfaction.?You?will?be?in?charge?of:??作為店長你的主要任務(wù)是達成銷售指標和增加客戶滿意度.具體來說你的主要職責:??????Customer?Service?Management:?Monitoring?that?Customer?Services?provided?by?the?section?staff?fits?the?company?standards?(FR,?Zoning,?alterations,?reservations,?transfers,?telephone...).?Collect?valuable?information?from?customer?to?share?with?Line?Commercial?and\or?Product?Manager.???顧客服務(wù)管理:監(jiān)督員工提供的客戶服務(wù)能達到公司的標準,收集來自客戶的有價值的信息并反饋給品牌經(jīng)理或產(chǎn)品經(jīng)理。?????Product?Management:?Making?sure?that?the?store?has?in?every?moment?the?right?amount?of?product,?the?right?variety?(item\quality\color)?and?the?right?place?(floor?and?stockroom)?on?the?right?time?(replenishment,?camion,?sales)?to?boost?sales?efficiently.??產(chǎn)品管理:確保店鋪在任何時候、任何區(qū)域都有足量的產(chǎn)品儲備、品類儲備,以提高銷售的有效性。???Store?Image:?Ensure?that?the?store?image?is?following?the?company?standards?but?is?adapted?as?well?to?the?local?customers'?needs?and?expectations?(visual?merchandising,?control?of?installations,?staff?image?monitoring,?closing?standards...)??形象管理:確保店鋪的形象滿足公司的要求并適應當?shù)乜蛻舻男枨蠛推谕??Staff?Management:?Support?and?coordinate?Section?managers?in?organizing?store?personnel,?assigning?duties,?training,?motivation,?follow?up,?Holidays,?breaks,?rota,?and?all?documents?related?(for?incoming?and?outgoing?staff),?conflict?solving.??員工管理:協(xié)助部門經(jīng)理進行店鋪員工的管理,對團隊工作進行安排,培訓員工,激勵員工,管理員工休假,管理入職/離職員工的相關(guān)資料,解決員工關(guān)系問題。??Budget?Control:?Handle?all?section?resources?in?an?efficient?way,?reaching?the?highest?sales?objectives?with?the?lowest?cost?(hours,?electricity,?materials?(bags,?paper,?stationery,?hangers,?furniture,?TGT,?Cassio,?wastage,?robbery,?tills,?security?procedure...).??預算控制:有效控制分管部門總體預算,以最低的成本(工時,電力,店鋪辦公用品,家具,TGT系統(tǒng),安防設(shè)備等)達到最高的銷售目標。???REQUIREMENT:?職位要求:???Fluent?in?verbal?and?written?English?is?preferred;?優(yōu)先考慮?-?能流利地進行英語口語、書面溝通;??Ability?to?manage?sales?be?sensitive?to?commercial?environment;??具備銷售管理的能力,對商業(yè)環(huán)境有敏銳的洞察力;???Excellent?team?leadership,?able?to?train,?develops?and?motivates?team?members.?具備杰出的團隊領(lǐng)導力,能培訓、發(fā)展和激勵員工。??A?minimum?of?3?years?managerial?experience?in?Fashion?Retail?or?Retail??至少三年以上的零售管理經(jīng)驗,快時尚行業(yè)經(jīng)驗者優(yōu)先考慮??Interest?in?fashion,?tendencies?and?designers?精通服裝產(chǎn)品,流行趨勢,陳列搭配,具備較強的時尚敏銳度??College?Degree?and?above?is?preferred??大專及以上相關(guān)學歷優(yōu)先考慮