崗位職責(zé)：Responsibilities:
負(fù)責(zé)前臺(tái)服務(wù)熱線(xiàn)的接聽(tīng)和電話(huà)轉(zhuǎn)接，做好來(lái)電咨詢(xún)工作；
Pick?up?and?transfer?internal?&?external?call;
負(fù)責(zé)來(lái)訪(fǎng)客戶(hù)的接待、基本咨詢(xún)和引見(jiàn)，?保持良好的禮節(jié)禮貌；
Visitor?reception;
聆聽(tīng)租戶(hù)投訴/需求，第一時(shí)間通知工程部，并做好相關(guān)記錄；
Licensing?tenant’s?complain/requirement,?inform?maintenance?department,?and?making?relevant?record;
為租戶(hù)預(yù)訂會(huì)議室并做好相關(guān)記錄；
Book?conference?room?for?tenants?and?make?record;
每月發(fā)送催賬單，跟進(jìn)客戶(hù)付款情況，并做好記錄；
Each?month?sending?payment?notice?to?tenants,?follow?up?payment?situation,?and?making?relevant?record;
保持公司前臺(tái)整潔干凈；
Keep?company?front?desk?clean?and?neat;
巡樓，負(fù)責(zé)整棟大樓的清潔，秩序以及物業(yè)維護(hù)情況的跟蹤；
Daily?property?tour,?keep?building?cleaning,?in?order,?and?tracking?building?maintenance?situation;
負(fù)責(zé)阿姨的考情，檢查阿姨和保安的工作情況；
Making?maid’s?attendance?record,?checking?maids?and?security?guards’?job;
負(fù)責(zé)采購(gòu)和管理辦公用品及其他日常消耗品；
Purchasing?and?management?office?stationary?and?other?consumable?supplies;
經(jīng)理交代的其他事宜。
Other?jobs?assigned?by?manager.
任職資格：Requirements:
基本的英文聽(tīng)說(shuō)讀寫(xiě)能力；
Basic?English?communication?skill;
1-2年相關(guān)（物業(yè)管理公司）工作經(jīng)驗(yàn)，有外企工作經(jīng)驗(yàn)為優(yōu)先；
1?to?2?years?relevant?work?experience,?with?a?multi-national?company?is?preferred.?
基本電腦軟件操作技能如Word,?Excel,?Power?point,?Photoshop,?etc.
Basic?computer?software?operating?like?Word,?Excel,?Power?point,?Photoshop,?etc.?
責(zé)任心強(qiáng)，工作努力，學(xué)習(xí)能力快，著裝得體，形象良好。
Strong?sense?of?responsibility,?hardworking,?quick?learner,?professional?image
工作地址：靜安區(qū)武定路/西康路
公司網(wǎng)址：www.buildshanghai.com