CLEVY?LINKS?(is?a?fast-growing?start-up?providing?logistics?solutions?exclusively?for?cross-border?e-commerce.?Operating?for?the?fourth?year,?Clevy?Links?has?delivered?millions?of?parcels?throughout?Europe?and?Russia/CIS,?and?is?now?progressively?expanding?its?global?footprint?in?a?mission?to?revolutionize?international?trade.?
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Our?team?is?composed?of?some?of?the?brightest?international?experts?of?express?delivery,?postal?delivery,?customs,?transport,?international?trade,?government?affairs,?IT?and?on-line?marketing.?Clevy?Links?is?headquartered?in?Shenzhen?and?is?present?in?Beijing,?Moscow,?Vilnius?and?Paris.
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CEVY?LINKS?is?recruiting?an?experienced?and?smart?Operations?&?Customer?Support?Senior?Officer?with?entrepreneur?spirit,?able?to?ensure?proper?operations,?develop?new?logistics?products,?develop?new?processes?to?serve?new?customers.
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Mission?:?
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-?????????Improve?quality?of?service?and?productivity,?
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-????????????Develop?products,?,
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-????????????Draft?SOP?and?Service?Standard,?maintain?knowledge?management,
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-????????????manage?service?providers?(warehousing,?transport,?customs,?etc);?
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-????????????manage?for?abnormal?parcels?(?returned/lost?parcels,?etc.)
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-????????????Interact?with?IT?team?for?developing?system
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-????????????Any?others?assignment?from?the?Manager
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Reporting?:?The?position?is?in?general?attached?to?the?Operations?&?Customer?Support?Manager,?and?punctually?to?CLEVY?General?Manager?for?the?development?of?new?products.?
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Evolution?to?managerial?responsability?is?encouraged.
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Office?location?:Shenzhen?(南山區(qū)大學(xué)城),?walking?distance?from?the?metro?station
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Requirements
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-????????Graduate?of?an?undergraduate?diploma,
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-????????Above?5?year?experience?in?international?logistics,?preferably?in?postal?or?express?delivery?industry,
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-????????Experience?in?interacting?with?Customers?and?Service?Providers,
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-????????Experience?in?e-commerce?logistics?appreciated,
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-????????Good?command?of?English,?especially?Speaking,reading?and?writing?-?the?position?requires?to?communicate?with?European?partners,
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-????????Overseas?experience?is?an?asset,
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-????????Deep?personal?involvement,?sense?of?responsibility,
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-????????Rigorous?and?well?organized,?strong?analysis?capacity
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-????????Team?spirit,?good?relational,?communication?and?coordination?capacity
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-????????Willing?to?work?on?new?projects?which?require?to?work?resourcefully?with?high?reactivity,?autonomy?and?initiative,?but?also?allows?to?exercise?responsibility.