Job?Duties:?1、Lead?a?customer?service?team?of?subordinates?to?follow?SOP?and?manage?daily?operational?issues2、Coach?and?train?customer?service?team?for?improvement3、Provide?timely?response?to?customer's?queries?or?requests?on?daily?operations4、Provide?proper?solutions?to?customer?if?any?urgent?case?happen5、Support?sales?to?develop?contract?logistics?business6、Lead?the?potential?contract?logistics?project?bidding,?including?solution?design?&?quotation7、Maintain?good?relationship?with?customer?related?staff8、Develop,implement?and?communicate?freight?or?logistics?plans?internally?and?present?to?the?customers?as?appropriate.9、Set?up?Dachser?South?China?contract?logistics?management?system?and?continuous?optimizationExperience?&?Qualifications?Requirement:1、Bachelor?or?above2、7+?years?experiences?on?logistics?field,?mainly?cover?international?Air?&?Sea?freight?forwarding?knowledge,?export?&?import?procedure,?warehousing?project?in?bonded?/?customs-supervised?/?general?warehouses,?domestic?&?cross-border?trucking,??min.?5?years?in?management?level3、Efficient?communicator,?quick?learner,?and?strong?execution?capability?4、Good?personality?to?deal?with?customer?and?supplier5、Passionate?and?strong?team?spirit?6、Proactive,?result?oriented?and?on?time?task?management7、Good?on?MS?office?and?WMS8、Fluent?in?English?,?both?written?and?spoken