Job?Aim?工作目標(biāo)
Be?responsible?in?assisting?the?store?to?achieve?sales?budget?and?to?generate?incremental?sales?in?the?business?of?health?&?wellness,?by?delivering?exemplary?customer?service?and?excellent?product?knowledge?on?health?care?to?our?customers,?also?support?Store?level?management?team?by?assisting?with?promotional?display,?ensuring?merchandising?standards?are?met?and?regular?housekeeping?within?the?health?&?wellness?areas.
負(fù)責(zé)協(xié)助店鋪當(dāng)班達(dá)到銷售目標(biāo)以及提供良好的顧客服務(wù)和專業(yè)的產(chǎn)品知識(shí)以增加健康部門的銷售,同時(shí)協(xié)助店鋪維持規(guī)范的陳列,保證符合藥品的標(biāo)準(zhǔn)。
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????????Duties?and?Responsibility?工作職責(zé)
??Customer?Service?顧客服務(wù)
1.??Implementation?of?the?3?Golden?Rules?of?Service?to?improve?customer?service
???貫徹三大黃金服務(wù)法則以提高客戶服務(wù)水平
??????Interacting?with?customers?to?understand?their?needs?and?wants,?deliver?attentive?and?professional?service?to?customers
聆聽顧客的需要,提供有效和專業(yè)的服務(wù)????
Providing?volunteer?consultation?and?convenient?service,?including?blood?pressure?and?body?weight?measuring?following?company?rules?and?operation?demand
根據(jù)公司規(guī)定及營運(yùn)要求提供義務(wù)咨詢和便民服務(wù),包括血壓和體重測(cè)量
Treating?the?commodity?quality?that?customers?reflect?earnestly?and?make?detailed?records.?When?meeting?with?the?report?of?severe?drug?allergy,?report?it?to?the?pharmacist?manager?in?time.
對(duì)顧客反映的商品質(zhì)量,要認(rèn)真對(duì)待,詳細(xì)記錄,及時(shí)處理。重大藥物反應(yīng)要及時(shí)向藥師主管匯報(bào)
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□?Store?Operation?店鋪營運(yùn)
????????????????Arranging?related?sales?to?cleaning?products?and?shelves?when?entering?the?designated?store,?maintain?store?appearance?and?merchandising?standards
安排健康部門的促銷清潔貨品和貨架,以藥品規(guī)定規(guī)范陳列
2.??Increasing?the?sales?volume?of?the?dispensary?with?your?specialized?knowledge.
???專業(yè)增加貨品的銷售
3.??According?to?the?quantities?of?medicines?sales?and?storage,?order?and?keep?the?reasonable?Storage?to?the?highest?benefit.
???根據(jù)藥品的銷售量、庫存量訂貨并保持合理的庫存量以達(dá)***效益
????????????Be?responsibility?of?the?medicines?quality?and?signs?on?the?notebook?of?quality-checking?and?valid?days.?The?valid?medicines?(in?three?years)?should?be?pasted?on?the?wall,?that?is?to?say,?on?the?wall?beside?the?medicine?counter.
????負(fù)責(zé)控制藥品質(zhì)量,在庫存藥品質(zhì)量檢驗(yàn)記錄本以及有效期記錄本上簽字,效期藥品(效期在三年以內(nèi))應(yīng)貼在墻上,即應(yīng)貼在倉庫藥架或藥柜邊的墻上
????Carrying?out?store?promotion?set?up?and?layout?during?monthly?promotion?changeover.?Monitor?the?performance?of?promotional?items?and?provide?regular?feedback?to?Management?Key-holder.
根據(jù)每期促銷陳列貨品,監(jiān)管促銷貨品的銷售和提供有效反饋給店鋪當(dāng)班
Adhering?to?all?store?regulations?and?policies,?including?store?briefing,?duty?roster,?annual?leave?arrangement,?etc.?Any?deviation?should?be?reported?to?the?Key-holder?immediately。
遵從店鋪所有的規(guī)章制度和政策規(guī)定,包括店鋪班前會(huì)、上班考勤以及年假安排等,有任何突發(fā)事件要***時(shí)間向店鋪當(dāng)班反映。
Do?the?cash?job?following?the?procedure
????根據(jù)收銀流程完成收銀工作
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□?Document?and?文件管理
????????????????Completing?the?medicine?report?and?order?from?DC/?DSD?suppliers,?and?sign?every?Monday
每周日做好藥品報(bào)表以及倉庫/供應(yīng)商藥品訂單,并簽字
booking?in?the?medicine?availability?record?and?which?will?be?disabled,?and?report?to?medicine?supervisor
做好貨品有效記錄并將8個(gè)月內(nèi)失效的藥品報(bào)藥師主管
According?to?,?checking?in?the?products?received?record,??finished?the?medicine?management,?and?be?monitored?by?medicine?supervisor
按照《GSP》標(biāo)準(zhǔn),做好收貨記錄,?按時(shí)完成藥品質(zhì)量管理臺(tái)賬記錄,并由藥師主管負(fù)責(zé)監(jiān)督檢查
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??????????????Personal?Qualities&Qualifications?個(gè)性品質(zhì)及任職資格
1.??Senior?high?school?or?vocational?training?school?or?above,major?in?medicine/physic/nursing.?
高中/中專或以上學(xué)歷,主修醫(yī)學(xué)、藥學(xué)、護(hù)理專業(yè)
2.??Excellent?interpersonal?and?communication?skills,?Passion?in?delivering?quality?and?professional?customer?service
???良好的溝通技巧和顧客服務(wù)意識(shí)
??????????Self-motivated?and?able?to?work?independently?with?minimum?supervision,?and?in?a?team,
主動(dòng)工作和有團(tuán)隊(duì)精神
Pharmacist?Diploma?is?must?applying?Pharmacist.
藥劑師需持藥劑師證或執(zhí)業(yè)藥師證.