? Handle?daily?remedy?tickets?to?fulfill?tasks?assigned?in?front?line;
? Be?familiar?with?corporate?strategy?and?process?and?communicate?with?end?user?for?compliance?in?daily?operation;
? Fulfill?tasks?assigned?from?global&?local?project?involved;
? Cooperate?with?service?team?to?complete?activities?of?CBS?IT?service?improvement?as?planned;
? Assist?global&?local?service?support?team?to?complete?the?job?of?system?maintenance?in?date?closet;
? Make?regular?and?routine?report?to?management?as?performance?measurement?and?track;
? Conduct?training?activity?to?end?user?on?CBS?IT?service?provided?to?customer;
? Launch?6S?project?for?the?purpose?of?improving?customer?satisfaction?and?cost?saving?initiated?by?sponsor;
? Acting?as?specific?CBS?IT?service?representative?in?the?whole?East?Asia?area.
? Local?IT?asset?management?and?maintenance.
?
? At?least?2?years?IT?service?support?experience;
? Unix/Linux?and?Oracle?DB?skills?are?preferred;
? Good?practice?in?verbal?and?written?English
